+ Business Development

When she founded Impact Association Management in 2006, Jodi Fisher was a one-woman team providing virtual assistant services to a handful of clients. Now, she is the CEO and Founder of a growing team of association professionals from across the country, partnering with over 30 associations from a wide variety of industries.

In her business development presentations, Jodi shares how she managed—and continues to manage—the ups and downs of owning a business with a resilience and boldness that saw her through even the toughest times.

+ Team Management

After successfully pivoting her business’s clientele and undergoing internal restructuring, Jodi Fisher is an authority on what it takes to manage a huge culture shift - both external and internal. Now on the other side of multiple culture shifts, Jodi has seen the benefits an Association or business can reap when a culture shift is managed successfully: continued relevancy and profitability. But what does it take to get through these agonizing, but pivotal moments?

+ Emotional Intelligence

Understanding how to handle conflict, your team's needs, and the various personalities of those you work with (board members included!) will set your organization up for success. The session will provide techniques on relaxing before reacting, encouraging team members to reflect on their emotions and finding the source of a reaction, leveraging emotional intelligence skills for more effective difficult conversations, and solutions to handling conflict. This session will also encourage dialogue and discussion from the audience, ensuring an opportunity to share from all in attendance and actionable takeaways to bring back home.

+ Data-Driven Decision Making

In the ever-changing and more recently COVID-restricted world of non-profits, it is more important than ever to make data-driven decisions. Although it might seem easier to follow your gut, do what others are doing, or do what you’ve have always done, it is important to ensure you are making the most cost-efficient and smart choices. Whether you are looking to grow membership, engagement, or non-dues revenue, it’s critical to ensure you have data to back your efforts.

+ Association Management

Although association boards follow a set of bylaws and rules, the organization and duties of a board can often get a little messy. In order for a board to run efficiently, the need for consistency, policies, procedures, and clearly defined roles is crucial. Kirsten Reader has worked with over 40 boards, creating cleaner systems and more effective boards across the country. She will share how to define roles and stick to them, the importance of details, and pain points for non-profits. Kirsten will walk attendees through a worst case scenario case study and provide the listeners with solutions they can take home to their team.

+ Social Media Marketing

Whether you are a social networking novice or a more experienced "inter-networker", this lively and informative presentation is for you. With an eye to optimizing both your time and resources, Impact will show you how to use Social Media Marketing tools to build both businesses and careers.

+ Data-Driven Decision Making

In the ever-changing and more recently COVID-restricted world of non-profits, it is more important than ever to make data-driven decisions. Although it might seem easier to follow your gut, do what others are doing, or do what you’ve have always done, it is important to ensure you are making the most cost-efficient and smart choices. Whether you are looking to grow membership, engagement, or non-dues revenue, it’s critical to ensure you have data to back your efforts.

+ Association Management

Although association boards follow a set of bylaws and rules, the organization and duties of a board can often get a little messy. In order for a board to run efficiently, the need for consistency, policies, procedures, and clearly defined roles is crucial. Kirsten Reader has worked with over 40 boards, creating cleaner systems and more effective boards across the country. She will share how to define roles and stick to them, the importance of details, and pain points for non-profits. Kirsten will walk attendees through a worst case scenario case study and provide the listeners with solutions they can take home to their team.

+ Social Media Marketing

Whether you are a social networking novice or a more experienced "inter-networker", this lively and informative presentation is for you. With an eye to optimizing both your time and resources, Impact will show you how to use Social Media Marketing tools to build both businesses and careers.