4 Communication Tips for Tough Situations

4 Communication Tips for Tough Situations

It is inevitable that at some point during our professional experiences we will run into a scenario or conflict where our ability to communicate effectively will determine how the situation is resolved. Clearly maintaining professionalism in these situations is important, as is resolving the conflict. However, it can be difficult to balance those goals during an intense conversation. And, while no one is born an effective communicator–those are skills that we must learn and refine as we grow–there are several tips for developing and honing these skills.

Tips for Communicating with Deaf and Hard of Hearing Members

Tips for Communicating with Deaf and Hard of Hearing Members

Taking steps to improve the accessibility of your services and offerings can make a huge impact for your members, and ultimately improve your association’s member engagement and retention. Even small actions, like including closed captioning on the videos you upload to your YouTube page or website can significantly improve member experience.

ASAE’s Technology Exploration Conference Takeaways

ASAE’s Technology Exploration Conference Takeaways

Impact’s Director of Operations, Kirsten Reader, attended ASAE’s Technology Exploration Conference this month. Staying up to date on the latest trends, ways to use data, and platforms is something that Impact has always prioritized. If there is a more efficient way of doing something, why not save some time to focus on other goals? This is the mindset association boards should have when making decisions for 2021 as well. If 2020 has taught us anything, it is that people can adapt and learn!